ALL YOU NEED TO KNOW About Travel To Tambopata

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How to deal with changes, cancellations or unavailable flights when traveling to Peru

Nazca Lines PERU,

Nazca Lines PERU, photo by Marco Topete

When planning your next adventure to Peru, it’s amazing to dream about hiking the Citadel of Machu Picchu, walking around Cusco City, overflight the Nazca Lines, exploring the Amazon, or navigating at Titicaca Lake and usually, we never expect a flight delayed, canceled or unavailable. So, here we want to bring you some lights if you experience some of these situations.

 

But first, you have to make your trip fit on your vacations, think about your budget, choose the tours and hotels…and make sure that your flights’ connections fit in all your itinerary…the tension can take hold of us at this moment.

How can you manage all these? How to travel to Peru?

Two options:

  1. You might consider looking for some help and arranging all your trip through a travel agency.
  2. Encourage yourself, breathe deeply, and use online travel resources

What happens if the flight is unavailable?

This will be a worry for the ones arranging their trip by themselves. We recommend contacting your hotel or lodge. They for sure have options.

 

We usually offer change travel dates without extra cost, or add extra nights with a special rate or accommodate our logistics to make your adventure come true.

 

Finally, you are in peace again as you have all under control.

 

The days pass and the enthusiasm grows. And some days prior to arrival you received a flight change or cancelation… The stress comes out again.

 

How to deal with flight delays or cancelations when traveling to Peru

 

flight delayed image by Getty

 

 

If you choose the first option, trust your travel agency, they will be very helpful by managing the changes with the airline and getting you in the best options available.

 

But if you choose the second option, here is what you have to do step by step:

  1. Contact the airline and communicate in a good manner the importance to arrive on that determining day due that all reservations depend on that flight. They might be able to find you good solutions.
  2.  Contact the hotel. They might be able to help you by offering you some options such as a change of travel dates without extra charge or a good discount for an extra day if needed, at least we do.
  3. Consider traveling by bus. The highway in Peru is really good and there are several formal companies that you can choose from. Make your research first. There are some routes not recommended to travel by bus.

**If you will make a tour to Tambopata, the route Cusco – Puerto Maldonado is not in good condition and there are several security issues to consider too. We do not recommend this bus ride**

 

 And what to do if the flight is delayed?

Remember to have all emergency numbers saved on your phone before your trip to Peru.

  1. Contact your travel agency and let them know that you are stuck at the airport, they immediately will follow up this with the airline and will contact the tour operator in charge of the destination you will visit.
  2. If you had to manage all your trip by yourself, contact the hotel or tour operator and they will be able to give you the best options available locally.
  3. If you are waiting for more than 2 hours, the airline is obligated to offer you a small snack.

When we have delayed flights we usually wait for our guests. However, for now, we have some river transportation regulations that do not allow us to be in the river after 6 pm.

If your flight arrives after 2 pm, we have 3 options:

  1. Locate you at Posada Amazonas, our closer lodge to the city without extra charge if available. FAQs
  2. Locate you at another lodge on the way closer to the city without extra charge if available.

 

*With option 1 or 2, the next day you will join one of our fixed departures to continue with your trip.

 

3. If nothing is available, then we can help you book a room in the city. This will have an extra cost. The next day you will be traveling to your lodge with the first fixed departure.

 

When planning your trip, we also recommend booking your hotels directly and the airline tickets handled by a travel agency. So they can help you in case of any delay or cancelation. Our partners of Exito Travel will be of great help for international and domestic flights.

 

The most important is not to miss your trip’s goal: relax, connect, enjoy, and explore!

 

And tour operators, travel agencies, and hotels in Peru are always keen to help.

 

We hope this information will remain you calm and get you all under control again.

 

Have a pleasant and safe adventure!

 

by Rocio Guzman

 

 

  • What our guest say

    • Valuation Excellent
    • 5/5

Maria Carrero June 2026

Lauren Kuenstner June 2026

Adam C June 2026

Perry Killam June 2026

Brad Taylor-White June 2026

Sue_szb April 2026

Beam May 2026

David Staro May 2026

Serg Averkin April 2026

Carlotta May 2026

Asha S May 2026

Laurence W April 2026

We stayed last february for 4 nights in the TRC lodge. I never could have imagined that I would explore the amazon in such confortable and immersive way. The lodge itself is such a luxurious place, in the middle of nowhere! The food was nicely curated everyday to offer new bits and pieces of the Peruvian cuisine. The absolute highlight of our stay here was for sure the activities and our guide Carmen, who accompanied us everyday! We were able to choose our everydays activities with our very reduced group and our guide. Carmen guided us on very activity, spotting and explaining what animals we saw and interesting facts about our surroundings. Her knowledge and excitement were so infectious that it would even make the sightings even more special! Read all

One of the most unique experiences we’ve had! You are deep in the heart of the Amazon and truly feel immersed in nature. Our guide Dino was awesome and taught us so much about the rainforest-he is like a walking encyclopedia, and his love for the forest really shows. Also very unique to listen to nightly talks from the research team-it really adds to the experience. Food was great and staff very friendly. Bring lots of bug spray and an adventurous spirit! Read all

The lodge was fantastic; they were very attentive to our needs. The dining staff brought special bread for my wife because of her celiac disease and offered to prepare dishes specifically for her to meet her dietary needs. The lodge guides were truly knowledgeable and went out of their way to help us see all the local wildlife. I especially loved the mosquito net service they provided. I was worried we’d be eaten alive, but their setup is fabulous; I had no concerns once I saw how they installed the impenetrable nets and curtains. The meals were as good as—or better than—anywhere else we ate in Peru. We saw the following animals: macaws, parrots, parakeets, pale-winged trumpeters, tamarins, caimans, capybaras, and a ton of insects on our night hike. Read all

We had an excellent guide who was very knowledgeable about the local animals, birds, and plants. I learned a lot. We also participated in the Wired Amazon experience and just received the video clips of the animals that walked by - ocelots, agoutis, ... some amazing animals. It was fun to set up the camera traps, and now I'm inspired to get one for our backyard. Read all

Refugio Amazonas was one of the most memorable and immersive experiences of our entire trip to Peru. From the moment we arrived, it felt like we had entered a completely different world. Waking up to the sounds of the rainforest, exploring the Amazon with knowledgeable guides, spotting wildlife, and disconnecting from everyday life created an experience we will never forget. The guides and staff were exceptional throughout our stay. Everyone was warm, welcoming, knowledgeable, and clearly passionate about the rainforest and the guest experience. Their enthusiasm and expertise added so much to every excursion and activity. For this type of Amazon adventure, Refugio Amazonas felt top-tier. The wildlife experiences were remarkable, the setting was beautiful, and the overall level of immersion was exactly what we were hoping for when we added the Amazon to our Peru itinerary. Read all

Wow what an experience! If you want to be fully immersed in Amazon life in a wonderful , comfortable eco lodge, and not have expectations of a 5 star city hotel (I'm not sure why you would, but some reviewers seemed disappointed it wasn't!) you will love this. You will be in a group, 6 in ours, but you don't all have to do the same activities, you just join another group. Plenty of spaces to chill and downtime if you need it...its hot and humid! There's a fan in the room and I heard the superior rooms have a fan under the mozzie net. Take a torch! We were never bitten, used deet repellent only. They provide rubber boots if you want them, some of the trails were very muddy, but we managed in our walking boots. We loved the open wall to the jungle, despite some bugs, but not too many surprisingly. Sooooo much wildlife, all sorts of monkeys, otters, turtles, caiman, different birds, capybara etc. Luis M was our guide, a local, and he could spot a spider from 5 metres I'm sure... great sense of humour and a wealth of knowledge, loved him. We spent 3 nights 20th-24th April, it rained on a couple of occasions but not much. Perfect holiday for an immersive wildlife experience! Read all

Beautiful lodge in the rainforest, very well maintained and clean. We had a lot of fun and excellent guides. The rooms and facilities were top-notch! Read all

We stayed at Posada Amazonas Lodge in May 2026, and it was a truly unique experience. It’s important to note that the concept is unlike a traditional hotel: the rooms (the lodge has around 30 in total) are built entirely of wood and open completely to the rainforest, with no windows. The walls are about two meters high, and everything is open-air, meaning you can hear your neighbors as well as the sounds of the forest throughout the night. There is a hot-water shower with drainage flowing through wooden beams beneath the floor, and the beds are protected with mosquito nets. The food is delicious and nutritious, and one pleasant surprise was the excellent Wi-Fi connection (Starlink) available both at the lodge and on the boats. The logistics are flawless from the moment you land in Puerto Maldonado, including a short car ride (accompanied by a security company) followed by a forty-minute cruise along the Tambopata River. The staff is incredibly friendly. Our guide, Luis M. (a member of the local community that manages the lodge), was simply outstanding, with eagle-eyed vision for spotting wildlife and always wearing a smile. Tour highlights: Canopy Tower: a 42-meter tower rising above the treetops with panoramic views. We loved seeing the river, the rainforest, and even the distant Andes Mountains on the horizon. We returned at night during a nocturnal wildlife tour, where we spotted tarantulas, white sloths, and tree frogs. Lake Tres Chimbadas: a peaceful catamaran ride (without a motor) where Luis showed us a group of red-bellied monkeys, giant otters, and caimans. The scenery and tranquility are incredible. Trek to the “Great Tree”: a forest hike where we saw deer, jaguar tracks, a three-toed sloth, and more wildlife. At the end of the trail, we reached the gigantic ceiba tree: around 500 years old, approximately 60 meters tall, and with an impressive 11-meter base diameter. Highly recommended for anyone wanting to experience the true Amazon! Read all

An exceptional experience that truly exceeded all expectations. What impressed me the most is that here they genuinely want to make your stay as comfortable as possible — and that, to me, is what real high-level service is all about. The guide really tries to fill every excursion with emotions and memorable moments, turning simple activities into meaningful experiences. The kitchen team puts great effort into variety and introduces you to Peruvian cuisine — it feels like a small гастрономic journey. Housekeeping works like invisible bees — you don’t notice them, but everything is always perfectly taken care of. Another big highlight is the comfort level: stable electricity and surprisingly good internet both on the way and at the lodge, powered by Starlink. Having this level of connectivity in the middle of the jungle is something truly special. From reception and the bar to the boat driver — everyone is genuinely warm and happy to have you. You can really feel that each person is a small but important part of one big system delivering outstanding eco-tourism service. Bravo — achieving this level of service in the wild is not easy, and it shows. This experience was very valuable for me and my family. I won’t get tired of thanking you for the emotions you gave us. Highly recommended. Dear travelers — don’t hesitate. Go, enjoy the incredible nature and the level of service. This is something you will remember for a lifetime. Read all

We had the most amazing time at Refugio Amazonas for 3 nights, with a huge thanks to our guide Juan Carlos! On the first afternoon we sat down and planned our activities, which we loved! We came face to face with hundreds of birds, tarantulas, leaf carrying ants spanning 10 meter motorways to work and deliver the leaves to the ant house for food, parasites, and even leaves that cause natural dyes on oxidation - we learned so much. Carlos was genuinly interested in showing us everything the jungle had to offer, humorous and caring too. Carlos knew anything and everything about what was around us, pointing out things and creatures that the untrained eye would miss, carrying a telescope at all times for us to see the birds, ensuring we got magical videos on our phones using the telescope! Read all

Many thanks to Refugio Amazonas for an unforgettable experience! Brenda and team were so wonderful and accommodating, and Alan was a great guide. Thank you for a memorable experience! :) Read all

We had an excellent time at Tambopata research center. We are tourists like most who now visit the center, but it’s great to know that you can support research and the local community by visiting a place like this. Our guide for our trip, Esau, was extremely knowledgeable and showed great passion for his job. He described it as a hobby and he would get very excited if you spotted a specific bird or a tree. His specific knowledge about each and every creature in the forest was very impressive and I would recommend asking for Esau to be your guide in the future if you plan to visit. The hotel itself is unique. You are in the middle of the Amazon rainforest - the accessibility to nature is second to none. There are no windows in the hotel rooms. We had bugs in our room, of course, but the mosquito nets keep everything out and, actually, we both slept very well. The bar staff, Harrison, is very knowledgeable with drinks and works very hard. The food isn’t the best you’re ever going to have, but you have to remind yourself you are in the middle of the rainforest and that it takes a 6 hour round trip to get to the nearest town, and so the job that the hotel does in respect of the food is actually intuitive and very good. I would recommend this hotel to my peers and I would love to visit again in a few years time. Read all

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